Privacy Statement

SUN-SRi Knows That You Value Your Privacy.

*SUN-SRi is a product line of National Scientific Company, part of Thermo Fisher Scientific.

We strive to protect your privacy while providing exceptional service.
We will only collect, store and use information from you and your company for certain defined purposes. We do not sell information obtained from our customers. We only share customer data with those outside of SUN-SRi with your consent, as required by law or to protect SUN-SRi the interests of SUN-SRi, its customers, or the public. We do at times share information with partner companies that assist SUN-SRi in fulfilling its commitments to you. We require such companies to follow a similar commitment to the protection of your privacy. Please feel free to contact Sun-SRi with any concerns about our practices regarding your privacy. It is our goal to ensure the highest levels of security and confidentiality for all SUN-SRi customers while effectively conducting our business. At times it is necessary for us to obtain some personal information in order for SUN-SRi to provide services including but not limited to product samples, technical support, price quotations, online product ordering and product service. SUN-SRi may use such information to contact you directly in order to provide requested services. If you decide not to provide such information through the SUN-SRi web site, then please refer to the CONTACT page for information about obtaining support services off-line.

At times it is necessary for us to obtain some personal information in order for SUN-SRi to provide services including but not limited to product samples, technical support, price quotations, on-line product ordering and product service. SUN-SRi may use such information to contact you directly in order to provide requested services. If you decide not to provide such information through the SUN-SRi web site, then please refer to the contact page for information about obtaining support services off-line.

Customer Information Uses by SUN-SRi

The information you provide will be kept confidential and used to support your customer relationship with SUN-SRi. Among other things, we may alert you to product modifications, special offers, updated applications information and other new products and services from SUN-SRi.

e-Commerce at SUN-SRi

SUN-SRi purchases are made through National Scientific Company. Use of the online shopping cart requires that you provide information such as credit card information, name, address, phone number, e-mail and any other information you provide us. SUN-SRi/National Scientific Company uses the industry standard security measures available through your browser called SSL encryption to protect your data. If you would like to make a purchase, but do not want to provide your ordering information online, you may contact a sales representative directly at 1-800-522-8425 or through the numbers listed on the contact page.

Use of Cookies

If you are just browsing our site, no cookie will be placed on your hard drive. When ordering from the SUN-SRi website, we use cookies to track what you order—the cookie identifies your browser with a unique, random number or "session ID." This data is then stored on your hard drive and contains only information about your current or pending order. The cookies we use do not reveal any personal information about you and is in no way linked to any personally identifiable information while on our site. Once you complete your order, the cookie terminates.

When purchasing SUN SRi products from the SUN SRi website the user must create a "SUN SRi ID" using specific personal information. First, complete a brief profile, your email address and choose a password for security. The system saves your information and assigns you a unique "SUN SRi ID." Personal information such as shipping and billing information is required to proceed with any online order. Once shipping and billing information is provided to SUN-SRi, you can simply enter your email address and password—the system will automatically look up the information it needs—thus saving you time and easing the checkout process. All of this information is stored in a secure database and will not be shared with any company outside of the Apogent family of companies.

Review of Personal Information

We do not maintain personal information in a retrievable form. Contact us for information regarding review of personal information. We will contact you in the event of a potential problem with your purchase or for any normal business communication regarding your purchase. You may select the method of such contact when you place your order.

SUN-SRi Programs Customer Contact Programs

We use a variety of methods to inform our customers about events such as new product introductions, product modifications and updates, special purchase programs and other company news. We obtain customer information from a variety of sources. If you do not wish to receive such information, please contact your Sun-SRi representative by email, fax or voice in order to be removed from our internal direct contact list. Due to the fact that some customer contact programs are prepared well in advance, please allow 4-6 weeks for implementation of such a request. We will make every effort to fully honor such requests. Data is at times collected from outside sources some duplication of contact is possible. SUN-SRi attempts to minimize the possibility of duplicate contacts wherever possible.

Privacy for Linked Web Sites

The SUN-SRi Web site contains links to other Web sites that are not operated or controlled by SUN-SRi. Other websites which are linked to/from SUN-SRi.com may have policies different from those described here. SUN-SRi is not responsible for the privacy practices of the Web sites that it does not operate; therefore, please review the privacy policy notices on those websites for details.

Contact SUN-SRi

SUN-SRi is a product line of National Scientific Company, part of Thermo Fisher Scientific and we are operators of the SUN-SRi.com website. If you would like to contact us for any reason, please refer to the CONTACT page of this site.